Negotiating Differences

By Kim Olver

Magic happens when two people really work at negotiating their differences instead of trying to always get their way. It requires some work but it definitely can be done.


When you go into a negotiation, you are already an expert on one thing – what you want. The thing you don’t know is what the other person wants. Therefore the first step in a successful negotiation is listening to understand how the other person views the situation and what he or she wants.

If both people have the goal of continuing the conversation until both people are satisfied, then a successful solution can often be found.

Is there a conflict you’ve been engaged in with someone important to you? Are you willing to work with them to negotiate your differences? How will you begin?

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